TechCrunch
Appirio has launched a new partner program for connecting cloud apps through CloudSpokes, its 72,000-member developer community. Apps increasingly need to connect to offer a workflow that can appeal to an application's user base.
The CloudSpokes partner program allows for companies to create their own spokes that act as networks for doing contests that developers participate in.
Smartsheet, a collaborative project-management tool with a spreadsheet-type app, ran a contest to create a connection with Salesforce.com. Updates from Salesforce.com are pulled into Smartsheet, which serves as the master document for managing a sales-lead pipeline.
The contest gave experts in Salesforce.com's technology a chance to see how the Smartsheet API functions. It also gave a way to improve the Smartsheet service in a way that would have potentially meant more investment in developer talent.
Crowdsourcing can represent an obvious cost advantage. It splits the development into different tasks, helping mollify recruiting costs...
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Appirio in the News
Monday, February 25, 2013
Tuesday, February 19, 2013
AppExchange Seven Years On
Enterprise Irregulars
"The AppExchange is undoubtedly a significant portion of what makes salesforce.com unique. Pre-integrated solutions dramatically reduce the cost to the customer to extend the capabilities of Salesforce and the fact that it has already gone through growing pains means it will take other providers years to mimic its capability and impact." ~Narinder Singh, co-founder and CSO, Appirio.
Nine years ago I wrote The New Garage. It was a thought piece that tried to peer into the future of Software as a Service (SaaS) and make some predictions from a business and economics perspective. Salesforce had recently started promoting its platform in the making (then called S-Force) and encouraging third parties to develop applications that complemented and extended the basic Salesforce CRM solution so there was no reason to speculate about the impact this new approach would have.
But also, the history of business and industry is a long story of better, faster and cheaper and at that moment all three were all in the driver's seat. Back office software had already demonstrated many business process improvements leveraging automation and the Internet, and I thought it was time to turn some of these techniques on software. SaaS was a good start but it had further to go, I thought...
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"The AppExchange is undoubtedly a significant portion of what makes salesforce.com unique. Pre-integrated solutions dramatically reduce the cost to the customer to extend the capabilities of Salesforce and the fact that it has already gone through growing pains means it will take other providers years to mimic its capability and impact." ~Narinder Singh, co-founder and CSO, Appirio.
Nine years ago I wrote The New Garage. It was a thought piece that tried to peer into the future of Software as a Service (SaaS) and make some predictions from a business and economics perspective. Salesforce had recently started promoting its platform in the making (then called S-Force) and encouraging third parties to develop applications that complemented and extended the basic Salesforce CRM solution so there was no reason to speculate about the impact this new approach would have.
But also, the history of business and industry is a long story of better, faster and cheaper and at that moment all three were all in the driver's seat. Back office software had already demonstrated many business process improvements leveraging automation and the Internet, and I thought it was time to turn some of these techniques on software. SaaS was a good start but it had further to go, I thought...
Read more
Tuesday, February 12, 2013
Cornerstone launches Salesforce native application
ZDNet
Cornerstone OnDemand launched Cornerstone for Salesforce, which is designed to offer talent management tools build directly into Salesforce's platform.
Specifically, Cornerstone, which just forged a partnership with Appirio, will offer training programs that can be tailored and delivered via Salesforce. Cornerstone is hoping to use Salesforce as a channel to deliver its social educational content. The company said its efforts complement Salesforce's Work.com efforts.
Cornerstone has more than 10 million subscribers to its learning and talent management tools. Cornerstone for Salesforce integrates with Chatter, Service Cloud, and partner portals...
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Cornerstone OnDemand launched Cornerstone for Salesforce, which is designed to offer talent management tools build directly into Salesforce's platform.
Specifically, Cornerstone, which just forged a partnership with Appirio, will offer training programs that can be tailored and delivered via Salesforce. Cornerstone is hoping to use Salesforce as a channel to deliver its social educational content. The company said its efforts complement Salesforce's Work.com efforts.
Cornerstone has more than 10 million subscribers to its learning and talent management tools. Cornerstone for Salesforce integrates with Chatter, Service Cloud, and partner portals...
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Friday, February 8, 2013
Virgin America used Salesforce Chatter to revamp its ancient intranet, and employees love it
CITE World
...Virgin America's mission is to "make flying good again," and that means a rock star experience for customers.
But for Virgin America's employees, that showmanship didn't always translate to the behind-the-scenes intranet experience. It took VXConnect, a custom employee portal built by systems integrator Appirio on top of the Salesforce.com Chatter social platform, to unify the airline's cross-continental workforce under the company's banner, says Amy Cisneroz, Program Manager at Virgin America.
Most of Virgin America's 2,700 employees operate remotely from the airline's Burlingame, CA headquarters -- working as gate agents, pilots and flight attendants all over the country (and beyond). Getting documentation, company resources, or essentially any information to this remote workforce required the use of an ugly, eight-year-old content management system (CMS) that only pushed data out, never pulled it in, and which was a pain to use besides, Cisneroz says.
Worst of all, there wasn't even a rudimentary mobile version of this intranet, meaning that Virgin America employees couldn't so much as log in from their smartphones and tablets.
Cisneroz's background in acting as a liaison between IT and management made her the natural choice to oversee the modernization of Virgin America's intranet -- which meant getting a full-immersion course in the cloud. When Cisneroz first joined Virgin America in mid-2011, she jokes that all she knew about the matter was that "clouds were in the sky."
She consulted both executives and employees alike, trying to get a sense for what they expected from an employee portal. Even Verizon, a Virgin America business partner, had some input on how best to go about it. Predictably, the major theme was that everybody wanted access from their iPhones and Android phones, in addition to a generally more user-friendly experience.
The company audited solutions from social business provider Jive and human resources management solution developer Saba Systems, but Virgin America executives eventually decided to purchase licenses for Salesforce.com Chatter, the SaaS giant's much-touted social enterprise platform (perhaps not a huge surprise, given Sir Richard Branson's friendly relationship with Salesforce.com CEO Marc Benioff).
Interestingly, Microsoft SharePoint was barely even considered for this undertaking. Cisneroz says that the team was looking for something really new and cool -- tapping Microsoft for this project would hardly be worth the effort of replacing the legacy CMS.
"Everything we do is big and over the top," Cisneroz says, and going with the established marketplace leader for internal collaboration would be too much like following the herd for Virgin America's taste.
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...Virgin America's mission is to "make flying good again," and that means a rock star experience for customers.
But for Virgin America's employees, that showmanship didn't always translate to the behind-the-scenes intranet experience. It took VXConnect, a custom employee portal built by systems integrator Appirio on top of the Salesforce.com Chatter social platform, to unify the airline's cross-continental workforce under the company's banner, says Amy Cisneroz, Program Manager at Virgin America.
Most of Virgin America's 2,700 employees operate remotely from the airline's Burlingame, CA headquarters -- working as gate agents, pilots and flight attendants all over the country (and beyond). Getting documentation, company resources, or essentially any information to this remote workforce required the use of an ugly, eight-year-old content management system (CMS) that only pushed data out, never pulled it in, and which was a pain to use besides, Cisneroz says.
Worst of all, there wasn't even a rudimentary mobile version of this intranet, meaning that Virgin America employees couldn't so much as log in from their smartphones and tablets.
Cisneroz's background in acting as a liaison between IT and management made her the natural choice to oversee the modernization of Virgin America's intranet -- which meant getting a full-immersion course in the cloud. When Cisneroz first joined Virgin America in mid-2011, she jokes that all she knew about the matter was that "clouds were in the sky."
She consulted both executives and employees alike, trying to get a sense for what they expected from an employee portal. Even Verizon, a Virgin America business partner, had some input on how best to go about it. Predictably, the major theme was that everybody wanted access from their iPhones and Android phones, in addition to a generally more user-friendly experience.
The company audited solutions from social business provider Jive and human resources management solution developer Saba Systems, but Virgin America executives eventually decided to purchase licenses for Salesforce.com Chatter, the SaaS giant's much-touted social enterprise platform (perhaps not a huge surprise, given Sir Richard Branson's friendly relationship with Salesforce.com CEO Marc Benioff).
Interestingly, Microsoft SharePoint was barely even considered for this undertaking. Cisneroz says that the team was looking for something really new and cool -- tapping Microsoft for this project would hardly be worth the effort of replacing the legacy CMS.
"Everything we do is big and over the top," Cisneroz says, and going with the established marketplace leader for internal collaboration would be too much like following the herd for Virgin America's taste.
Read more
Appirio outlines 2013 focus; Eyes HCM as springboard
ZDNet
Appirio, a cloud integration and consulting firm, outlined its 2013 plans and indicated that it plans to use its human capital management focus as a springboard to new implementations in mobile, CRM and collaboration.
The company on Thursday outlined a deal to make Cornerstone OnDemand as its preferred talent management partner. That partnership, along with the acquisition of Knowledge Infusion, has made Appirio the go-to cloud HCM integration outfit.
Not surprisingly, Appirio's 2013 focus areas break down like this:
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Appirio, a cloud integration and consulting firm, outlined its 2013 plans and indicated that it plans to use its human capital management focus as a springboard to new implementations in mobile, CRM and collaboration.
The company on Thursday outlined a deal to make Cornerstone OnDemand as its preferred talent management partner. That partnership, along with the acquisition of Knowledge Infusion, has made Appirio the go-to cloud HCM integration outfit.
Not surprisingly, Appirio's 2013 focus areas break down like this:
- Expand the HCM practice and make "people-based processes less tactical and more transformational -- across every functional area." In HCM, Appirio is pushing Workday and Cornerstone. According to Cornerstone CEO Adam Miller, speaking on a November earnings conference call, his company is a partner with Workday, but may tread on co-opetition. Appirio will have to be Switzerland should those two partners wind up duking it out.
- Appirio will take CloudSpokes, its community and cloud platform, and extend it more to independent software vendors.
- The company aims to bring more analytics and metrics to customers.
- And add global development centers around the world to support its core efforts as well as "a growing number of CRM, HCM, collaboration and mobile-focused customer engagements."
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Appirio's next steps in HCM
#evilplans
Yesterday's announcement that Appirio is partnering with Cornerstone OnDemand as its preferred solution for talent management should not come as a surprise, following Appirio's recent acquisition of Knowledge Infusion, a specialist HCM consultancy.
Yesterday's announcement that Appirio is partnering with Cornerstone OnDemand as its preferred solution for talent management should not come as a surprise, following Appirio's recent acquisition of Knowledge Infusion, a specialist HCM consultancy.
On a pre-briefing call, Jason Corsello, VP corporate development and strategy at Cornerstone said: "In the past, we have done most of the hands on deployments ourselves. We can't scale at the rate we need to so this partnership comes at the right time. Knowledge Infusion are the biggest and best HR cloud services providers. We have 30 percent of the business in international plus we are expanding into the Asia-Pacific region where Appirio is already strong."
What may not be well known is that in a past life, Corsello was a senior executive with Knowledge Infusion so it doesn't take too much imagination to understand how the logic of this deal comes together. How it works out going forward is another matter...
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Thursday, February 7, 2013
Appirio, Cornerstone OnDemand Team To Extend Cloud-Based HCM
CRN
Cloud provider Appirio on Thursday said it has partnered with Cornerstone OnDemand, a software-as-a-service human capital management (HCM) company, to broaden its talent management portfolio.
Cloud-based talent management, which includes human resources and other business management resources, has become a hot market, in which Appirio intends to take a strong position.
The partnership follows and builds on Appirio's acquisition last October of HCM provider Knowledge Infusion, for an undisclosed amount.
"We are seeing more engagement in large-scale transformation efforts, not just involving human resources, but sales and services. So, Cornerstone OnDemand is a natural extension." Narinder Singh, co-founder and chief strategy officer at Appirio, said in an interview with CRN.
Appirio will become Cornerstone OnDemand's preferred service provider and work with Cornerstone’s clients to build talent and learning management applications. Appirio’s existing HCM portfolio includes recruiting, onboarding, human resources, performance management, learning management and employee engagement, the company said....
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Cloud provider Appirio on Thursday said it has partnered with Cornerstone OnDemand, a software-as-a-service human capital management (HCM) company, to broaden its talent management portfolio.
Cloud-based talent management, which includes human resources and other business management resources, has become a hot market, in which Appirio intends to take a strong position.
The partnership follows and builds on Appirio's acquisition last October of HCM provider Knowledge Infusion, for an undisclosed amount.
"We are seeing more engagement in large-scale transformation efforts, not just involving human resources, but sales and services. So, Cornerstone OnDemand is a natural extension." Narinder Singh, co-founder and chief strategy officer at Appirio, said in an interview with CRN.
Appirio will become Cornerstone OnDemand's preferred service provider and work with Cornerstone’s clients to build talent and learning management applications. Appirio’s existing HCM portfolio includes recruiting, onboarding, human resources, performance management, learning management and employee engagement, the company said....
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Cornerstone OnDemand, Appirio forge HCM pact
ZDNet
Appirio, which acquired Knowledge Infusion to bulk up its practice, will be the preferred service provider for Cornerstone's talent management tools.
Cornerstone OnDemand, a human capital management software as a service provider, has forged a deal with Appirio, a consulting firm focused on cloud deployments.
Under the deal, Appirio, which acquired Knowledge Infusion to bulk up its practice, will be the preferred service provider for Cornerstone's talent management tools.
The partnership will expand Appirio's human capital management efforts. Cornerstone gets services help, distribution and high-level engagements.
In a statement, Chris Barbin, CEO of Appirio, said Cornerstone is complementary to his company's HCM plans. Adam Miller, CEO of Cornerstone, said the partnership will put Appirio's cloud experience will help his customers...
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Appirio, which acquired Knowledge Infusion to bulk up its practice, will be the preferred service provider for Cornerstone's talent management tools.
Cornerstone OnDemand, a human capital management software as a service provider, has forged a deal with Appirio, a consulting firm focused on cloud deployments.
Under the deal, Appirio, which acquired Knowledge Infusion to bulk up its practice, will be the preferred service provider for Cornerstone's talent management tools.
The partnership will expand Appirio's human capital management efforts. Cornerstone gets services help, distribution and high-level engagements.
In a statement, Chris Barbin, CEO of Appirio, said Cornerstone is complementary to his company's HCM plans. Adam Miller, CEO of Cornerstone, said the partnership will put Appirio's cloud experience will help his customers...
Read more
Wednesday, February 6, 2013
Salesforce.com Apps Unify JDRF Diabetes Fund-Raising Records
eWEEK
...JDRF, a nonprofit organization focused on type 1 diabetes research, is using cloud computing to create a single location to track 5 million donor records. Since its founding in 1970, JDRF has raised more than $1.6 billion for its research on type 1 diabetes.
Before migrating to the cloud, JDRF would take all donations in cash and on paper, James Szmak, chief operating officer at JDRF, told eWEEK.
The cloud has substantially increased the fund-raising capabilities for JDRF, according to Szmak. Now the organization can contact potential donors through email instead of through postal services and take payments by credit card instead of cash and checks, he said.
Operating its applications in the cloud also allows JDRF to "run an IT shop in a very low-cost manner and put the requirements on the vendors," he said.
JDRF uses Convio Luminate, an engagement application from BlackBaud, on Salesforce's customer-relationship-management platform to manage fund-raising activities, communicate with donors and analyze constituent transactions. The organization also uses a budget and forecast system from Adaptive Planning.
In addition, a cloud-based application from Greater Giving allows the JDRF to manage auctions and track attendees to fund-raising galas, said Szmak.
The cloud enables JDRF to organize all of its records into a single platform and avoid duplication of its 5.5 million donor records, Szmak explained.
Cloud service provider Appirio is the chief integrator that allows JDRF to bring these multiple cloud applications together under one Salesforce platform, he said....
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...JDRF, a nonprofit organization focused on type 1 diabetes research, is using cloud computing to create a single location to track 5 million donor records. Since its founding in 1970, JDRF has raised more than $1.6 billion for its research on type 1 diabetes.
Before migrating to the cloud, JDRF would take all donations in cash and on paper, James Szmak, chief operating officer at JDRF, told eWEEK.
The cloud has substantially increased the fund-raising capabilities for JDRF, according to Szmak. Now the organization can contact potential donors through email instead of through postal services and take payments by credit card instead of cash and checks, he said.
Operating its applications in the cloud also allows JDRF to "run an IT shop in a very low-cost manner and put the requirements on the vendors," he said.
JDRF uses Convio Luminate, an engagement application from BlackBaud, on Salesforce's customer-relationship-management platform to manage fund-raising activities, communicate with donors and analyze constituent transactions. The organization also uses a budget and forecast system from Adaptive Planning.
In addition, a cloud-based application from Greater Giving allows the JDRF to manage auctions and track attendees to fund-raising galas, said Szmak.
The cloud enables JDRF to organize all of its records into a single platform and avoid duplication of its 5.5 million donor records, Szmak explained.
Cloud service provider Appirio is the chief integrator that allows JDRF to bring these multiple cloud applications together under one Salesforce platform, he said....
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Appirio at a glance
Introduction to Appirio
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